CLIENT CASE STUDY
New Skills Ready
Project: Collaborative Strategy, Evaluation, and Implementation Support
Sector: Nonprofit, Collaborative
Focus: Postsecondary Education, Workforce Development
Project Length: 3 Years
Building trust, stability, and momentum in a long-term collaborative effort.
For over four years, Elevate Consulting provided consistent, embedded support to New Skills Ready Nashville, a multi-sector collaborative aimed at building high-quality career pathways for under-resourced students. The many ways in which Elevate supported New Skills Ready included co-designing governance structures, facilitating design sessions and work teams, evaluating progress, and facilitating learning, as well as supporting the collaborative in staying aligned, responsive, and focused on systems-level impact, laying a strong foundation for continued progress and meaningful change.
Services
Long-Term Backbone Support
Collaborative Structure Co-Design
Facilitated the identification of key strategies through design sprints
Work Team Facilitation and Coaching
Annual evaluation (including collaborative-wide partner surveys and outcomes harvest) and learning sessions to guide decision-making
Our approach
New Skills Ready-Nashville is a cross-sector initiative focused on building high-quality career pathways for under-resourced students. By addressing systemic barriers to postsecondary access, persistence, and success, the initiative supports students from high school through college and into high-wage, high-growth careers in the local economy.
Recognizing that deep, systemic change requires long-term partnership and adaptability, Elevate provided sustained support to the collaborative’s backbone (the Nashville Area Chamber of Commerce) over the majority of the project’s lifespan. This role allowed us to serve as a steady presence through transitions, helping preserve institutional knowledge and build rapport with participants.
In collaboration with backbone representatives and co-chairs, Elevate co-designed a work team structure and facilitated design sprints to shape the collaborative’s activities. Ongoing work team facilitation created consistency and accountability, helping members stay aligned and focused on shared goals.
Elevate also provided evaluation services to measure the health and effectiveness of the collaborative over time, including designing regular partner surveys and conducting an Outcomes Harvest to understand systems-level changes. These insights created intentional feedback loops that led to meaningful improvements.
This long-term, hands-on, multi-faceted partnership not only strengthened the collaborative’s internal structure and processes, but also fostered a culture of trust, reflection, and adaptability. By combining facilitation, strategic design, and ongoing evaluation, Elevate has helped the collaborative stay aligned, responsive, and focused on systems-level impact—laying a strong foundation for continued progress and meaningful change.
“New Skills Ready Nashville demonstrates how cross-system collaboration—grounded in clear processes and continuous feedback—can drive lasting change.
By aligning K-12, postsecondary, and workforce partners, the initiative has expanded dual enrollment and work-based learning opportunities, and increased student participation in high-skill, high-wage pathways across the city.
Elevate’s support has been essential to this progress, fostering the trust, alignment, and sustained collaboration needed to turn shared vision into enduring impact.”
Project Team
Megan O’Roark, M. Ed.
Director of Operations, Project Lead
David Moore, M.P.P, Ed. D.
Strategic Partner, Project Support
Bailey Via, M. Ed.
Consultant, Project Support
“Being part of the project team for the last 3 years of the NSR initiative has been a very fulfilling experience. Getting to partner with various community building organizations, school district, state agencies, and post-secondary institutions to build something greater than the sum of the collective parts demonstrated that lasting, systemic change is possible. I will always reflect fondly on the many wonderful individuals I got to know over the course of our time together to create a better system for students transitioning from high school to college or career.”
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